As Above, So Below
(just in time for this article, I’ve even managed to get comments working properly (maximum spam blockage/minimal hassle) on my blog!)
While it is well known that rolling stones gather no moss, it appears that they are pretty rough on McChrystals. Recently, the news has been filled with headlines about General Stanley McChrystal and the story about him in Rolling Stone. Agree or disagree with how the situation was eventually resolved, it offers some important lessons for businesses.
While everyone has days when they aren’t happy with their boss, their job, their clients or just about anything else, what you say and how you say it makes a big difference. In General McChrystal’s case, perhaps the most striking elements of the article was not what he said, but what his staff said. Occasionally expressing frustration is normal. Open disrespect in the general’s staff is not, and says more about his opinions than anything he said. This attitude sets the tone for how the general and his staff will interact with others, people who, in a business environment, might be viewed as internal or external customers.
Read the rest at Corp! Magazine
